Returns & Refund Policy for Software only Products such as Licenses and Software CDs (30 DAY MONEY BACK GUARANTEE)


Have you purchased Software License from CompuApps, Inc & changed your minds within 30 Days? Exchange your purchase into another product

If you are dissatisfied with your purchase or simply made an incorrect order, contact us within 30 days and we can exchange your purchase into any of the following exceptional Backup and Recovery software products and tools, designed to improve your computing experience.

We will exchange your purchase into another CompuApps product and carry over any remaining subscription period. Of course a pre-condition to any exchange will be that you remove the original program from your computer. Once we receive your request, we will contact you with details of your replacement license and instructions on how to get it up and running.

Obtaining a Refund for Your purchase

For refund of a retail (boxed version) purchase must be returned to the place of purchase (eg, the web store, the retail outlet, etc.) and are subject to the return policies of the place of purchase.

For refund of a purchase you placed directly at via online download (either in electronic version or on CD), you must adhere to the following guidelines and initiate the refund request within 30 days from the date of purchase in accordance with our policy below. CompuApps, Inc will also provide a refund outside the 30 day period where it is required by law to do so.

1. All requests for refunds must be made in writing to CompuApps, Inc within 30 days of the date CompuApps, Inc first made the software available to you for download (the "Purchase Date"). CompuApps, Inc will also provide you with a refund where it is required to do so by law. CompuApps, Inc is not responsible for lost or misdirected mail, delays for downloading, or other communication system delays.
2. If a CD version of the software was purchased, the CD must be returned to CompuApps, Inc in its original resalable condition, including any packaging, documentation, manuals, and accessories. CDs that are not returned in original condition will be charged a restocking fee.
3. You must provide us with sufficient information to be able to identify your transaction, such as the CompuApps, Inc order number and/or invoice number and/or date of transaction given to you when the download was ordered.
4. CompuApps, Inc will only refund the amount you paid for the software plus any appropriate taxes charged with that order. CompuApps, Inc will not refund any shipping or handling charges that may have been charged to you in respect of your return of your CD to CompuApps, Inc.
5. Refunds will be made in the same manner as you purchased the product. For example, if you purchased the product by check, CompuApps, Inc will send your refund by check, so please ensure we have your current mailing address. If you purchased by credit card, your credit card account will be credited. If you purchased by company purchase order, your account will be credited.
6. All refunds will be made within 15 working days of the receipt of a valid request.
7. This offer does not apply to softwares purchased as bundled with any hardware or physical product.


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SATISFACTION GUARANTEE: Shop safely at CompuApps, Inc with our 100% satisfaction guarantee. If due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund within 30 days of purchase. In such instances, we require that you provide enough information for us to positively identify your purchase transaction. A copy of our Purchase Terms can be found here.
By buying this Product from CompuApps, Inc, you agree to our Purchase Terms, a copy of which can be found here.
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